Contact the seller

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If you can't find information about an item in the listing, then please contact the seller. Most sellers will be happy to answer your questions. You can also contact a seller that you are transacting with or have previously purchased from.

 

How to contact a seller to ask questions about an item

  • Click on the item you are interested in.
  • Scroll down below the "Buy" or "Rent" button and you'll see the name of the seller.
  • Click "Contact" and send a message to them.

 

How to contact a seller you have already purchased from

  • Navigate to Settings> Transactions.
  • Find the relevant transaction and click on the "Status" of that transaction.
  • Send a message in the "Write a reply" section.

Alternatively:

  • Click on "Inbox" where all conversations are stored.
  • Find the seller or conversation you want to respond to.
  • Click on the previous conversation to continue that discussion.  Please note, clicking on "About listing" will take you to the listing in question, or:
  • Click on the seller's name and "Contact" to start a new conversation.

It is not possible to remove conversations from your inbox.

 

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